I’m having trouble logging in or I forgot my password

When you first registered, you were sent a system-generated password in an email with the subject "Your SuccessMinds account login."

If you no longer have that email, you can reset the password to one of your choosing by following these steps: 

1. Go to the Forgot Password page and enter your email. The system will send you an email with a link to create a new password.
   
2. Open the email (check your spam folder, in case it isn't in your inbox) with the subject "Reset your password," and click the link in the email.
   
3. Enter a password of your choice, and re-enter it in the second field, and click the "Submit" button. When the password is successfully changed, you will land on a login page with a green notification that says "Password has successfully been reset, you may now login with your new password."
   
4. On that page, log in with your email and the password you just created.
   

Note: Passwords are case sensitive.

Tip: If you find one of our emails in your spam folder, make sure to mark it “not spam” to make sure you receive important transaction and support emails from us.

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